Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • fill out a repeat prescriptions request form
  • bring the paper form to the surgery, Monday to Friday from 8:30am to 6.30pm
  • write us a request (handwritten or computer slip) (must contain all relevant details)

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

Please allow two full working days for prescriptions to be processed.

Due to the high volume of prescriptions we are unable to contact patients to let them know their prescription is ready for collection.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions
Only the following medications may be processed the same day:
Adrenaline injections
Asthma inhalers
All palliative care medication
Blood thinners
GTN spray
Insulins & associated devices
Steroids (if taken daily or with antibiotics in rescue pack)

NHS Electronic Prescription Services

This service allows prescriptions to be sent electronically from the surgery to your nominated pharmacy for collection.

Please speak with your chosen pharmacy or with our reception team if you would like to use this service.

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription charges

These charges apply in England only.

  • Current prescription charge – £9.35 per item
  • Three-month PPC – £30.25. This will save you money if you need more than three prescribed items in three months
  • 12-month PPC – £108.10. This will save you money if you need more than 12 prescribed items in a year

Telephone advice and order line 0845 850 0030.

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.