The Urmston Group Practice

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Abbreviations in your health records

Here you can find out what some of the most common medical abbreviations mean. This may be useful if you want to understand your health records. An abbreviation is a ... [continue] Abbreviations in your health records

Access To Medical Records

Data subjects have the right to have access to data held on them using a Subject Access Request (SAR) process and withdraw existing consent to access and use of their ... [continue] Access To Medical Records

Healthwatch Trafford

What is the Healthwatch Network? By making sure the views and experiences of all people who use services are gathered, analysed and acted upon, we can help make services better now and ... [continue] Healthwatch Trafford

Infection control

This practice is committed to the control of infection within the building and in relation to the clinical procedures carried out within it. The practice will undertake to maintain the ... [continue] Infection control

Patient confidentiality

The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances: To provide further medical treatment ... [continue] Patient confidentiality

Practice boundary

Here is the practice boundary for Urmston Group Practice as defined by NHS England.

Practice Policy on Prescribing Diazepam

Diazepam for Fear of Flying, and other requests (including scans and dental appointments) Background Benzodiazepines (including diazepam, lorazepam, temazepam, clonazepam) are medicines that have been in use since the 1960s ... [continue] Practice Policy on Prescribing Diazepam


What happens when you are referred by your GP to see a specialist? You are entitled to ask for a referral for specialist treatment on the NHS. However, whether you ... [continue] Referrals

Social Media Zero Tolerance Policy

Following activity on Social Media where patients of Urmston Group Practice have posted derogatory comments about the practice and some of our staff; we now have a Social Media Zero ... [continue] Social Media Zero Tolerance Policy

Useful Numbers

For additional health information please view the NHS website Health information is also available from the NHS via YouTube videos Useful numbers NHS 111 – 111 District Nursing Team – 0300 323 0303 ... [continue] Useful Numbers

Violent or abusive behaviour

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in ... [continue] Violent or abusive behaviour


Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Urgent Medication

We accept repeat medication requests up to 7 days prior to the due date. Prescriptions can be requested online, via the collection box outside the surgery, or by your pharmacy. ... [continue] Urgent Medication

How to register

Patients living in the M41 postcode wishing to register with the Practice should contact the reception staff who will give them the required forms to complete. You can register by ... [continue] How to register

Complaints and compliments

  We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient ... [continue] Complaints and compliments

Date published: 8th October, 2014
Date last updated: 15th November, 2014